Frequently Asked Questions
Are the containers microwave, oven, or dishwasher safe?
Are the containers microwave, oven, or dishwasher safe?
- Containers (without lids): Safe for microwave, oven, stovetop warming, and dishwasher
- Lids: Dishwasher safe (top rack recommended). Do not microwave or heat lids
Always remove the lid before heating.
How can I track my order?
How can I track my order?
A tracking number, along with order details, will be sent to your email. You can track your orderclick here
How long does battery last?
How long does battery last?
You should be able to vacuum 80-120 times on a single charge
What material are the containers?
What material are the containers?
The containers are crafted from food-grade stainless steel, chosen for durability, hygiene, and taste neutrality.
Unlike plastic or glass, stainless steel:
- Doesn’t absorb odors
- Doesn’t stain
- Doesn’t retain oils or flavors
- Doesn’t break easily
- Durable, lasts a long time
What if I am not satisfied with the purchase?
What if I am not satisfied with the purchase?
We want to ensure you're 100% satisfied with Preserva. That's why we offer "No Questions Asked"60-Day Money-Back Guarantee.Our return policy lasts 90 days from the day of delivery.
How do I use the Preserva system?
How do I use the Preserva system?
Prepare your meals as you normally would for the week, place them into Preserva containers, and vacuum seal the lid. By removing air before storage, Preserva helps keep your food fresh, flavorful, and protected from drying out or absorbing fridge odors. When you’re ready to eat, simply open and reheat — your meals stay tasting close to day one throughout the week.